These Terms and Conditions ("Terms") govern your use of the website, services, and text messaging program of Country Boy Creative, LLC ("Country Boy Creative," "we," "us," or "our"). By using our website or services, you agree to these Terms. Please read them carefully.
1. Who We Are
Country Boy Creative, LLC is a Tennessee marketing company that helps local businesses get found online through services such as Google Business Profile management, local search optimization, lead-generation advertising, and lead follow-up automation.
2. Text Messaging Program (SMS)
These Terms apply to all text (SMS and MMS) messages sent or received as part of our A2P 10DLC messaging program. By providing your mobile number and opting in, you agree to the terms in this section.
Program description
When you opt in, we may send you messages such as replies to your questions, appointment confirmations and reminders, account and service updates, and occasional offers and promotions.
How you opt in
You opt in by giving us your mobile number and agreeing to receive texts, for example by checking a consent box on one of our forms, texting us first, or asking us to text you. Consent to receive marketing texts is not a condition of purchasing any service.
Message frequency
Message frequency varies based on how you interact with us and the services you use.
Message and data rates
Message and data rates may apply to any message you send or receive. These charges are set by your mobile carrier and are your responsibility.
How to opt out
You can cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then stop texting you, unless you opt in again. For help, reply HELP or contact us using the details at the bottom of this page.
Delivery and carriers
Message delivery is not guaranteed. Delays or failures can happen for reasons outside our control, such as carrier issues, network problems, or device settings. Carriers are not liable for delayed or undelivered messages.
Your mobile information stays private. Your mobile phone number and your text messaging consent (opt-in) will never be shared with any third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for how we handle your information.
3. Use of Our Website
You agree to use our website only for lawful purposes. You may not use it in any way that could damage, disable, or impair the site, interfere with anyone else's use of it, or attempt to gain unauthorized access to our systems.
4. Our Services
The specific services we provide, along with pricing and any service-specific terms, are described in the agreement or plan you sign up for. We work hard to grow your visibility and your leads, but we do not guarantee any specific result, ranking, lead volume, or revenue. Marketing results depend on many factors, including your market, your responsiveness, and changes made by third parties such as search engines and advertising platforms.
5. Your Responsibilities
To deliver our services, we rely on you to provide accurate information and timely access to the accounts and assets we need (for example, your Google Business Profile, website content, and photos). You are responsible for the accuracy of the content and claims you ask us to publish, and for making sure you have the rights to any materials you provide to us.
6. Intellectual Property
The content on our website, including our name, logo, text, and design, belongs to Country Boy Creative, LLC or its licensors and is protected by law. You may not copy, reproduce, or reuse it without our written permission. Content and materials you provide to us remain yours, and you grant us permission to use them as needed to perform the services.
7. Third-Party Services and Links
We use and may link to third-party platforms (such as Google, Meta, and our CRM and payment providers). We are not responsible for the content, policies, or practices of those third parties. Your use of their services is governed by their own terms.
8. Disclaimers
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent allowed by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of Liability
To the fullest extent allowed by law, Country Boy Creative, LLC will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or lost data, arising out of or related to your use of our website or services. Our total liability for any claim will not exceed the amount you paid us for the services giving rise to the claim.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of our website or services after changes take effect means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws rules. Any dispute relating to these Terms or our services will be handled in the state or federal courts located in Tennessee.
12. Contact Us
If you have any questions about these Terms, please reach out:
Country Boy Creative, LLC
Email: [email protected]
Phone: (865) 252-8333
A mailing address is available on request.