Country Boy Creative, LLC ("Country Boy Creative," "we," "us," or "our") is a Tennessee marketing company that helps local businesses get found online. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Who This Policy Covers

This policy applies to people who visit countryboycreative.com, contact us, request a quote or a call, or sign up for and use our services. It does not cover the separate websites or services of other companies we may link to.

2. Information We Collect

Information you give us

When you fill out a form, book a call, text or email us, or become a client, we may collect:

Your name and the name of your business
Your phone number and email address
Your mailing or service address and service area
Details about your business that you share so we can do the work (services offered, hours, photos, social profiles, website content, and similar)
Any message or information you choose to send us

Payment information

If you become a paying client, payments are handled by a third-party payment processor (for example, Stripe). We do not store your full card number on our systems. Our processor handles that information under its own privacy and security terms.

Information collected automatically

When you visit our website, we and our analytics and advertising providers may automatically collect standard technical information such as your IP address, browser type, device type, pages viewed, links clicked, and how you arrived at the site. We collect this through cookies and similar technologies (see Section 6).

3. How We Use Your Information

To respond to your questions and requests
To provide, manage, and improve our services
To set up and run the marketing work you hire us to do
To process payments and manage your account
To send you service updates, reminders, and, with your consent, occasional marketing messages
To understand how our website is used and make it better
To meet legal, tax, and security obligations

4. Text Messaging (SMS)

If you give us your mobile number and opt in, we may send you text messages such as replies to your questions, appointment confirmations and reminders, account and service updates, and occasional offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help. Carriers are not liable for delayed or undelivered messages.

We do not sell your information, and we do not share it for other companies' marketing. Your mobile phone number and your text messaging consent (opt-in) will never be shared with any third parties or affiliates for their own marketing or promotional purposes. Full details on how our text messaging program works are in our Terms & Conditions.

5. How We Share Information

We do not sell or rent your personal information. We share it only in these limited situations:

Service providers. We use trusted companies that help us run our business, such as our customer relationship management (CRM) and automation platform, our payment processor, and our website analytics provider. They may access your information only to perform work for us and are required to protect it.
Advertising platforms. When we run ad campaigns, we may use platforms such as Google and Meta (Facebook and Instagram) to measure and improve those campaigns. As stated above, this never includes your mobile number or your text messaging opt-in.
Legal reasons. We may disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of our customers, the public, or us.
Business transfer. If our business is merged, acquired, or sold, your information may be part of that transaction. It will remain subject to this policy unless you are notified otherwise.

6. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use it. We may use analytics tools (such as Google Analytics) and advertising pixels (such as the Meta Pixel) to measure traffic and the performance of our ads. Most browsers let you block or delete cookies in their settings. Turning off cookies may affect how parts of the site work.

7. How Long We Keep Your Information

We keep your information for as long as needed to provide our services, run our business, and meet legal and tax requirements. When we no longer need it, we take reasonable steps to delete or de-identify it. You can ask us to delete your information at any time (see Section 9).

8. Data Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your information safe.

9. Your Choices and Rights

Email. You can unsubscribe from marketing emails using the link in any message.
Text messages. Reply STOP to any text to opt out.
Access and deletion. You can ask us to see, correct, or delete the personal information we hold about you.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights, including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. We do not sell your personal information. To make any of these requests, contact us using the details in Section 13.

10. Children's Privacy

Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.

11. Links to Other Sites

Our website may link to other websites we do not control. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will provide a more noticeable notice. Please review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or your information, please reach out:

Country Boy Creative, LLC
Email: [email protected]
Phone: (865) 252-8333
A mailing address is available on request.